The hallmark of our practice is that our patients have the ability to learn about all of the wonderful options that today's dentistry has to offer. From implants and smile makeovers to tooth preservation for a lifetime, we educate everyone through our website and in-office educational videos.

Appointment Policies

The following appointment policies are devised to provide consistent excellent, quality dental care for all patients. To provide the excellent dental experience:

  • Patients are seen by appointments only.
  • Each patient is given a dedicated appointment.
  • Each appointment is reserved based on:
    • Time required for the particular dental care,
    • Availability of all required resources for that dental care, and
    • Doctor's appointment schedule.
  • As a courtesy to you, we will call, text or e-mail to remind you of your scheduled appointment 48 hours prior to your scheduled appointment time. Please do not use the courtesy reminder as a method to track your appointment with our office. It is your responsibility to maintain the appointment once the time is reserved by you in our office.

When it comes to a scheduled appointment:

  • Please arrive on or before your appointment time so you can be seen on your scheduled time.
  • Dental care is rendered to patients in the order of their appointments and not in the order of their arrivals.
  • Any patient arriving 15 minutes or later than his/her scheduled appointment would be considered as "no show" for the appointment and will be charged a broken appointment fee. (If time permitting, we might be able to render the dental care to the patient arriving late for their appointment. However, the preference would be given to the next patient if he or she arrives on their scheduled appointment time.)
  • There might be a small wait for patients with emergency appointments because these appointments are scheduled in between the patients with already scheduled appointments.

Broken Appointment Fee Policies

  • We certainly understand that occasionally circumstances arise that prevents appointments from being kept. For patients who do not cancel or reschedule their appointments 48 hours prior to the appointment time, a deposit may be required in the future in order to reschedule the missed appointment.
  • If you cannot make the appointment, please call our office at your earliest to avoid broken appointment fee charges.

Laura L. Steinberg, D.D.S., P.A.

  • The Office of Dr. Laura L. Steinberg - Parkway Dental Suites 408 Parkway, Suite A-1, Greensboro, NC 27401 Phone: 336-855-1001 Fax: 336-855-1343

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